Terms of service

Effective Date: 08 April 2026

Welcome to Cloat. These Terms of Service (“Terms”) govern your use of our website and the purchase of products offered through it. By accessing or using cloat.in, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of the website immediately.

1. Use of Our Website

  • You must be at least 18 years old or accessing the website under the supervision of a parent or guardian.

  • All content on this website is provided for general information purposes and may change without prior notice.

  • While we strive for accuracy, we do not guarantee that all content, prices, descriptions, or images are error-free, complete, or up to date.

  • Your use of any materials, information, or products on this site is entirely at your own risk. We are not liable for any damages or losses resulting from such use.

2. Orders & Payment

  • All orders placed through our website are subject to availability and acceptance.

  • We reserve the right to cancel or refuse any order at our discretion (for example, in case of pricing errors or stock unavailability).

  • Payments made through our website are processed securely via trusted, encrypted gateways. We do not store your card or payment details.

3. Product Appearance & Accuracy

  • Product images displayed on the website are for illustrative purposes only. Actual product colors or finishes may vary due to lighting conditions, screen settings, or manufacturing differences.

  • We encourage customers to read product descriptions and specifications carefully before placing an order.

  • We do not guarantee that every image or representation fully reflects the final product.

4. Covers Warranty

  • All cases and covers sold on cloat.in are offered without any warranty, express or implied, unless stated otherwise.

  • Products are sold “as is.”

  • We do not guarantee that any item will meet your exact expectations or specific usage requirements.

  • Customers are responsible for ensuring that selected products are compatible with their respective device models.

5. Print-on-Demand Products

  • All Print-on-Demand (POD) cases are made exclusively to order and therefore are not eligible for return, exchange, or refund, except in cases of verified manufacturing defects or fitting issues.

  • Each POD product is custom-printed and carefully verified before shipping to ensure perfect fit and finish.

6. Privacy & Data Protection

We take your privacy seriously. Please review our [Privacy Policy] for details on how we collect, use, and safeguard your personal information. By using our website, you consent to the data practices described therein.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • Our total liability, if any, will not exceed the purchase price of the product in question.

8. Changes to These Terms

We may revise or update these Terms of Service at any time without prior notice. The most recent version will always be available on this page. Continued use of our website constitutes acceptance of the revised Terms.

9. Contact Us

For any questions, clarifications, or concerns regarding these Terms, please reach out to us at:

Email: hey@cloat.in
Phone: +91-7020922022
Address:
C-20, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051

By using cloat.in, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Thank you for choosing Cloat — where craftsmanship meets care.